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Privacy Policy

Privacy Policy

Article 1 - Data collection and protection

Your data is collected by the sole proprietorship Soina di Sofia Benghanem

Personal data means any information relating to an identified or identifiable natural person (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural, or social identity.

The personal information that may be collected on the site is primarily used by the publisher to manage our relationship with you and, if necessary, to process your orders.

The personal data collected are the following:

- name and surname

- address

- email address

- telephone number

- date of birth

- financial data: as part of the payment for products and services offered on the Platform, the Platform records the financial data relating to the user's credit card.

 

Article 2 - Right of access, rectification and deletion of your data

In accordance with applicable personal data legislation, users have the following rights:

  • Right of access: Users may exercise their right of access to their personal data by writing to the email address indicated below. In this case, before exercising this right, the Platform may request proof of the user's identity to verify its accuracy;
  • the right to rectification: if the personal data held by the Platform is inaccurate, you can request that the information be updated;
  • the right to data erasure: Users may request the erasure of their personal data, in accordance with applicable data protection laws;
  • the right to limit processing: users can request the Platform to limit the processing of personal data in accordance with the provisions of the GDPR;
  • the right to object to data processing: users can object to the processing of their data under the conditions set out in the GDPR;
  • the right to portability: they can request that the Platform return the personal data they have provided to them for transmission to a new Platform.

You can exercise this right by contacting us at the following address

 Via A. Girardi, 47 Lido di Fermo .

Or by email, to the following address:

postmaster@soina.it

 

All requests must be accompanied by a photocopy of a valid, signed ID and include the address at which the publisher can contact the requester. A response will be sent within one month of receiving the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests warrants it.

Furthermore, pursuant to Law No. 2016-1321 of October 7, 2016, individuals who wish to do so have the option to organize the fate of their data after their death. For more information on this topic, please visit the CNIL website: https://www.cnil.it/.

 

Users can also file a complaint with the CNIL on the CNIL website: https://www.cnil.it .

We advise you to contact us before filing a complaint with the CNIL, as we are at your complete disposal to resolve your problem.

Article 3 - Use of data

The personal data collected from users is intended to provide the Platform's services, improve them, and maintain a secure environment. The legal basis for processing is the performance of the contract between the user and the Platform. More specifically, the uses are as follows:

 

- the user's access to and use of the Platform;

- the management of the operation and optimization of the Platform;

- implementation of user support;

- verification, identification and authentication of data transmitted by the user;

- personalize services by displaying advertisements based on the user's browsing history, according to his or her preferences;

- prevention and detection of fraud, malicious software, and management of security incidents;

- management of any disputes with users;

- send commercial and advertising information, according to the user's preferences;

- organization of the conditions of use of Payment Services.

 

Article 4 - Data retention policy

 

The Platform retains your data for as long as necessary to provide you with its services or support.

To the extent reasonably necessary or required to comply with legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain some of your information as needed, even after you close your account or we no longer need it to provide you with our services.

 

Article 5 - Sharing of personal data with third parties

 

Personal data may be shared with third-party companies exclusively within the European Union, in the following cases:

- when the user uses payment services, for the provision of these services, the Platform is in contact with third-party banking and financial companies with which it has contracts;

- when you post publicly available information in the open comment areas of the Platform;

- when the user allows a third-party website to access his/her data;

- when the Platform uses the services of service providers to provide user support, advertising, and payment services. These service providers have limited access to user data to provide these services and are contractually obligated to use it in accordance with the provisions of applicable data protection legislation;

- if required by law, the Platform may transmit data to address complaints against the Platform and to comply with administrative and judicial proceedings.

 

Article 6 - Commercial offers

 

You may receive commercial offers from the publisher. If you do not wish to do so, click on the following link: .

Your data may be used by the publisher's partners for marketing purposes. If you do not wish this, click on the following link: .

If, while visiting the site, you access personal data, you must refrain from any collection, unauthorized use, or any action that could constitute a violation of someone's privacy or reputation. The publisher declines all responsibility in this regard.

The data is stored and used for a period of time compliant with applicable legislation.


 Article 7 - Cookies 

 

What is a "cookie"?

A "cookie" or tracer is an electronic file placed on a terminal (computer, tablet, smartphone, etc.) and read, for example, when you visit a website, read an email, install or use software or a mobile application, regardless of the type of terminal used (source: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi ).

The site may automatically collect standard information. Any information collected indirectly will be used only to monitor the volume, type, and pattern of traffic using this site, to develop the site's design and layout, and for other administrative and planning purposes, and generally to improve the service we provide.

If applicable, cookies issued by the website publisher and/or third-party companies may be placed on your device, with your consent. In this case, the first time you visit this site, a banner explaining the use of cookies will appear. Before continuing to browse, the customer and/or prospect must accept or decline the use of these cookies. The consent given will be valid for a period of thirteen (13) months. The user has the option to disable cookies at any time.

 

The following cookies are present on this site:

- A performance cookie to allow you to navigate the site more efficiently and to provide services tailored to your needs. We also use cookies to measure the site's audience and improve its performance, and to offer you content tailored to your preferences.

  

The shelf life of these biscuits is thirteen months.


Article 8 - Photographs and representation of products


 The product photographs, which accompany their descriptions, are not contractual and do not bind the publisher.


 Article 9 - Applicable law


 These terms of use of the site are governed by French law and are subject to the jurisdiction of the courts of the publisher's headquarters, subject to any specific jurisdictional attribution resulting from a particular legal or regulatory text.


 Article 10 - Contact


 If you have questions or need information about the products featured on the site, or about the site itself, you can leave a message at the following address: postmaster@soina.it.

 

Text Marketing Terms and Conditions:


We use a text messaging platform, which is subject to the following terms and conditions. By opting into our text marketing and notifications, you agree to these terms and conditions.
By entering your phone number at checkout and completing a purchase, subscribing via our opt-in form or a keyword, you agree that we may send you text notifications (regarding your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition of any purchase.
Your phone number, name, and purchase information will be shared with our SMS platform, "SMSBump Inc," a European Union company based in Sofia, Bulgaria, EU. This data will be used to send targeted marketing messages and notifications. When text messages are sent, your phone number will be passed to a text messaging provider for delivery.
If you wish to unsubscribe from receiving marketing messages and text notifications, reply "STOP" to any mobile message we send you or use the unsubscribe link we provide within one of our messages. You understand and agree that alternative methods of opting out, such as using alternative wording or prompts, will not be considered a reasonable means of opting out. Message and data rates may apply.
For any questions, please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt out, please follow the procedures above.